YOUR PRIVACY IS IMPORTANT!
How we use your information
- Our site's registration form requires users to give us contact information (like name and email address). We use contact information from the registration form to send the user information about TWB. The user's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; you may do so on the “Join our Mailing List” page of the “News & Media” section on our site.
- Our site uses an order form for customers to request tickets, products, and services. We collect visitors' contact information (like email addresses and credit card numbers). Contact information from the order form is used to ship orders and send information about TWB. The user's contact information is also used to get in touch with the visitor when necessary. Users may choose to "opt-in" or "opt-out" of receiving future mailings; you may do so in the “Join our Mailing List” page of the “News & Media” section on our site. Financial information that is collected is used to bill the customer for products and services.
- Our online surveys ask visitors for contact information (like email addresses) and demographic information (like zip code, age, or income level). We use contact data from our surveys to determine how best to serve our patrons and web site users. We use this data to tailor our visitor's experience on our site, showing them content that they might be interested in, and displaying the content according to their indicated preferences.
TWB will protect any financial information given by users for the purpose of purchasing products. For our visitors' protection, once the transaction is completed, financial information is not stored on our website.
Automatically Collected Information
TWB’s web site automatically collects data from its visitors for statistical evaluation. This information might include length of time visited and the Internet service provider (ISP) used, as well as which pages are visited. This information helps us determine the usefulness of the site for our visitors and suggests ways in which we can improve.
If you choose to contact a staff member of TWB through e-mail, please note that e-mail is not protected by the security of this Web site. E-mail may pass through networks that are unprotected. Please note that you are always welcome to call a staff member at 202.362.3606.
Revisions to Our Web Policies